zendesk chat
delivered the training and integration of the zendesk live chat system to allow venue sales teams to manage real-time enquiries via their websites.
zendesk Live chat creates a personal connection with customers looking for support. It’s a fast and effective way to offer help — without interrupting their experience.
facts.
Delivered training to 43 Sales Teams. Custom training shared best practice and how to utilise the system to engage customers and convert enquiries.
Integrated 43 venue websites and managed support from venues, tracked analytics and reported to stakeholders weekly.
Increased venue sales enquiries by 40%.
